Hot Tub Company Saleswoman Watches Customers’ Dog While They Take a Cruise-Part 1

Here’s a great example of customer service to the max! One of our sales staff, Exelane, in the Lacey Olympic Hot Tub Company store sent me this email about something that she had done for a customer that was over the top…although looking after Buddy was really fun she said!

Hi Alice,

I wanted to let you know about a family who purchased a hot tub from me earlier last year. When they came in the store, there were just in the neighborhood shopping around for furnishings for their new home (just moved to Washington from overseas 2 weeks prior). When they came in they told me they weren’t currently looking for a hot tub and had to go buy a whole house worth of furniture. Then they overheard me talking to another couple about the promotion that we were having: all hot tub buyers that month would get a gift of a cruise for two. They were so excited at the thought of getting a cruise and a hot tub at their house, it couldn’t be better! They purchased the Trinidad model and absolutely love it! They left Tuesday the 5th to go on their cruise (first real vacation for them). Funny thing is… they had the hot tub delivered before they were able to get all the furniture for their house delivered! (we work fast) And guess what?? I’m watching their dog Buddy!!! He is a little Yorkshire terrier, and is getting along great with my two small dogs and cat.  (That’s Buddy pictured above). When they get back they promised some pictures of their trip!

Best Wishes,
Exelane

That’s service! Thanks, Exelane for always showing so much enthusiasm for your job and willingness to go the extra mile for every customer. Stay tuned for a letter from the cruising couple.

SANUM PER AQUA. Latin for Health through Water.

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Olympic Hot Tub Company Earns Territory Dealer of the Year from Hot Spring Spas

Thanks to our outstanding team of employees, Olympic was awarded the Hot Spring Spa Territory Dealer of the Year in San Francisco last week. Shown in the photo L-R are Michael Evans, Troy Scott, Blair Osborn (my husband & partner in Olympic Hot Tub Company), Don Riling, Olympic Sales Manager, Steve Hammock, President of Watkins Mfg. makers of Hot Spring Spas and Mike Dunn, Sales VP for Watkins.

It’s really an honor to be selected for this award which Olympic has won 5 times.  There are many dealers in our Hot Spring territory who are deserving of this, yet Olympic was judged best in the region 2009.  Steve Hammock Watkins President joked when handing us the award, “We should inscribe Olympic’s name permanently on this award because you’ve won it so many times.” We realize the value of teamwork and dedication from each member of our staff to keep Olympic at the top. We appreciate each of our staff members and how hard they work to keep our customers happy and to keep Olympic #1 every day!

Many thanks to everyone for helping us to achieve this award!!

SANUM PER AQUA. Lain for Health through Water.

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Happy Hot Tub Owner Uses Tub More Often Since Switching to SilkBalance Water Care

When I hear from a happy Olympic Hot Tub Company customer who’s using SilkBalance in his beautiful Grandee Hot Spring Spa, it makes my day!

Hi Alice: I wanted to tell you how much my wife and I have enjoyed Silk Balance.

“For the first year of owning our Hot Tub we did the regular chemicals and tested, tested, tested. Our tub with usage would often end up murky and the seats and surfaces would get a slimy feel to them. Then we tried Silk Balance. Having the tub for only a year I thought only one purge would be enough but after starting with Silk Balance we had a number of releases of the buildup in our pipes over the first couple of weeks. This made us wonder as to whether the Silk Balance was working or not, but after those first few weeks, we have had nothing but clear water, no slimy surfaces, no chemical smells and our skin feel smooth and soft afterwords. We are actually using our spa more often because of it.

I don’t know whats in it, but we love Silk Balance and we will be auto-ship program members from now on.”

Thanks to Ken for sharing his SilkBalance experience!  I use my own hot tub much more than I used to now that I have SilkBalance in the water. No more dry, itchy skin. No more murky water, no more testing! Make the switch to SilkBalance today!

SANUM PER AQUA. Latin for Health through Water.

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Top 6 Ways a Hot Tub at Home Will Improve Your Health

Top 6 ways that soaking in a hot tub can improve your health. Hot water bathing has been a tradition in many cultures since roman times. But many people don’t know that today’s hot tubs provide significant health benefits. Take a look at the latest studies that will show you how a hot tub at home can lead the way to wellness from head to toe:

1. Better sleep. According to the National Institute of Health, more than 70 million Americans suffer from mild to chronic insomnia and other sleep disorders. A recent study in the scientific journal Sleep showed that soaking in a hot tub prior to bedtime can help insomniacs achieve a deeper, more relaxing sleep. Taking a soak in 102 degree water 2-3 hours before bedtime will relax you and re-set your body thermostat making it easier to both fall asleep and stay asleep through the night.
2. Stress Relief. There’s no better way to stimulate the body’s natural endorphin release than soaking in a hot tub. The heat increases blood flow and the therapeutic massage works out muscle soreness. Stress is a silent killer in our overworked culture. The resulting muscle tension, headaches, soreness and fatigue which can continue over time can lead to serious health problems. Not only does a spa’s buoyancy ease pressure on joints and muscles, the mood elevation and the natural relaxation response is a priceless way to improve health.
3. Improve your game. According to Tennis Magazine, improving your game is a cinch when you soak after playing. You’ll avoid muscle soreness the next day and your joints will thank you for the increased blood circulation which takes away lactic acid (which is what causes soreness and fatigue) built up through a rigorous game.
4. Knee pain relief. A recent study of patients who had undergone knee replacement surgery found that not only did they experience less pain, but their recovery time was faster than for non-soakers. Their range of motion improved significantly faster and they used less pain medication than did the non-soakers.
5. Banish Back Pain. Lower back pain is the number two reason in the U.S. (after colds and flu) for a visit to the doctor. The British Journal of Rheumatology published a study which demonstrated that hot tub therapy has both sort and long-term benefits for people with lower back pain. A later study in the same journal further documented the those findings. After three weeks of consistent spa therapy, examinations showed more improvement in the health status (as measured in pain duration and intensity and back flexibility) of the spa treatment group than of the medication-only group. After six months, significant improvement continued in the spa therapy group. In addition, their use of analgesics and anti-inflammatory drugs had decreased.
6. Soothing Relief for Arthritis Pain. Approximately 43 million people in the United States suffer from some form of arthritis pain. The good news for those who suffer from it is that there are safe and effective ways to both minimize the discomfort and prevent further damage. According to a publication from The Arthritis Foundation entitled Spas, Pools, and Arthritis, “Regular sessions in your hot tub help keep joints moving. It restores and preserves strength and flexibility, and also protects your joints from further damage. Exercise can also improve a person’s coordination, endurance, and the ability to perform daily tasks, and can lead to an enhanced sense of self-esteem and accomplishment.” “A hot tub fulfills the need perfectly . . . providing the warmth, massage, and buoyancy that is so necessary to the well-being of arthritis sufferers. The buoyancy of the water supports and lessens stress on the joints and encourages freer movement. Water exercises may even act as a resistance to help build muscle strength.”

In addition to the above benefits, check out more ways a hot tub at home can help your overall health.  more. Take advantage of the exercise guide we’ve posted on the Olympic Hot Tub Company site for a gentle way to get fit while enjoying the hot, soothing waters of a hot tub.

SANUM PER AQUA. Latin for Health through Water.

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Come See Olympic Hot Tub Company at the Bellevue Home Show this Weekend

Come see Olympic Hot Tub Company at  the 2010 Bellevue Home Show!   We have our top Hot Spring Spas & Finnleo Saunas for you to see and purchase for your home & health.
Today, Friday, Jan 22 10:00a to 8:00p
at Meydenbauer Center, Bellevue, WA

Show dates are January 22-24, 2010.
Hours:

Friday: 10:00 am to 8:00 pm
Saturday: 10:00 am to 8:00 pm
Sunday: 10:00 am to 6:00 pm

Cost
Adult: $8.00
Seniors (60+): $5.00
Children (ages 13-18): $5.00
Under 12 free
Meydenbauer Center is conveniently located adjacent to Interstate 405 at N.E. 6th Street and 112th Avenue N.E. in downtown Bellevue-just nine miles east of downtown Seattle. The most convenient off-ramp from I-405 is at NE 4th Street (Exit 13A).
Meydenbauer Center
11100 NE 6th Street
Bellevue, WA 98004
425-637-1020

Already an Olympic Hot Tub Customer? Stop by our booth and say hello!

SANUM PER AQUA. Latin for Health through Water.

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Top 8 Reasons to Take a Test Soak Before You Buy a Hot Tub

Check out the top 8 reasons to take a test soak before purchasing a hot tub.
There are some things you can only figure out with your shoes off! You wouldn’t buy a car without taking a test drive. So be sure to  “Try before you Buy” a hot tub! Get wet!!!

We’ve had hot tubs ready for test dips since our first day of business. At Olympic Hot Tub Company, we believe that only by trying before you buy will you find the hot tub that best suits you and your family for a everyday relaxation and health.

1. Remember Goldilocks. You want a spa that’s just right. And, the only way to find it is to test it wet. Take a test soak to judge the space. Does the tub you’re considering have enough room for your family? Not too big; not too small!
2. Seating depth matters. Note the torso depth when you’re sitting up comfortably. In the Northwest, you’ll want the water depth to be over your shoulders so you can be warm & snuggy on rainy nights.
3. Don’t neglect your feet. Is there enough foot room in the foot well? Are there jets to massage your tired feet?
4. Select the best seat in the house. Multi-level seating should accommodate both adults and children. Make sure there are seats that fit everyone in your family. It’s important to test the lounge seat. Some people love them; others don’t because they float off. Make sure any lounge seats fit you and other family members.
5. It’s about the jets. Pay attention to jet types and jet placement. Most spa users prefer to adjust jet pressure for the hydrotherapy they’re seeking and most people prefer a variety of jets that hit their sore spots-like calf, wrist, shoulder and back jets. Check out the jet placement to see that they are focused on the spots where you need relief.
6. Hear the silence. A truly quiet spa like a Hot Spring has no audible noise when the water is circulating, heating and filtering. You don’t want any noise when it’s running not only for your own peace of mind, but that of your neighbors. You’re buying a spa for relaxation. Don’t add irritating noise that spoils your peace & quiet.
7. Take a deep breath and smell the water! Our showroom spas are set up with SilkBalance for the easiest water care and no smells. There’s no chlorine smell in a Hot Spring Spa with SilkBalance natural water care. Crystal clean water without effort or hassle should be your #1 concern.
8. Feel the water. Note how your skin feels after soaking. You’ll notice the difference with SilkBalance natural water care. Your skin will feel silky smooth with none of the dryness that results from soaking in chlorine and masses of other chemicals.

Schedule a FREE test soak at any of our 5 Puget Sound area showrooms today! You bring the towels & suits. We have the tubs hot & ready when you are.

SANUM PER AQUA. Latin for Health through Water.

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Are Hot Tubs Safe for People with Treated Hypertension?

Canadian researchers asked the question: Are hot tubs safe for people being treated for hypertension? Their study results published in the Canadian Journal of Medicine are very interesting.

BACKGROUND: People with hypertension are commonly warned to check with a physician before using a hot tub, but there is little in medical literature on which to base this advice.  The authors compared symptoms, heart rate, and systolic and diastolic blood pressure in response to 10 minutes of hot-tub immersion in a group of patients with treated hypertension and in a control group without hypertension.

METHODS: They recruited 21 patients (18 men and 3 women aged 43-76 years) with stable, treated hypertension and 23 control subjects (14 men and 9 women aged 19-83 years) without hypertension. They were studied, in mid-afternoon, at a public hot tub facility. Systolic and diastolic blood pressure and heart rate were measured at baseline, during immersion in a hot tub at 40 degrees C (104 degrees F) and for 10 minutes after immersion.  Each subject was asked to report any symptoms.

RESULTS: None of the subjects reported dizziness, chest pain or palpitations. During immersion, systolic blood pressure fell in both groups, from a mean 144 mm HG to 122 mm HG in the hypertensive group and from 130 mm HG to 110 mm Hg in the control group.  Blood pressure returned to baseline within 10 minutes after the subjects left the hot tub. Diastolic blood pressure also fell, whereas heart rate was increased in both groups. The hypertensive group showed a slightly lower maximal increase in heart rate than the group without hypertension.

INTERPRETATION: Immersion in a hot tub for 10 minutes lowers blood pressure in subjects with treated hypertension, but no more than in control subjects without hypertension.  Their conclusion: spending 10 minutes in a hot tub should be safe for most treated hypertensive patients.

Study authors: Shin TW, Wilson M, Wilson TW. Departments of Medicine and Pharmacology and the Cardiovascular Risk Factor Reduction Unit, University of Saskatchewan, Saskatoon.

It is always advisable to check with your own physician, if you have any medical issues for which  you think hot tubbing would not be beneficial.

SANUM PER AQUA. Latin for Health through Water.

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Want to Simplify Hot Tub Water Care? Switch to SilkBalance Say Happy Users

It’s always fun to receive a testimonial from a happy customer.

“We purchased Silk Balance for our new hot tub and we love it. It has taken all of the guess work out of what chemical mixture to put in the tub. We have well water at our home and it has a lot of iron in it. Silk Balance has created the perfect balance of chemicals to keep the iron clear in our hot tub. We also love the way that our skin feels when we get out of the hot tub. We don’t feel like we have dry skin. I found information on your product by looking on the internet for how to’s on chemicals for hot tubs and am very glad that I did. I was feeling a little overwhelmed on how to keep the chemicals balanced and which ones to use for what situation. I would recommend this product to any hot tub owner.

Jennifer Rankin, Silver Creek, Washington

So! No dry skin? Easier water care? Automatic balancing of the water? Takes the guesswork out of hot tub chemicals? What are you waiting for? SilkBalance is included with every Hot Spring Spa sold by Olympic Hot Tub Company. We start everyone off the right way: easy, natural worry-free hot tub care with the added benefit of soft skin!

SANUM PER AQUA. Latin for Health through Water.

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Suffer from Osteoarthritis? Get to the Hot Tub for a Water Work Out Danish Researchers Say

From HealthDay News: Water Workouts Work for Arthritis. Patients Sessions relieve pain and help improve daily function. Researchers say doing stretching and aerobic workouts in warm water may help relieve pain and improve daily function in people with knee or hip osteoarthritis.

That finding was offered by Danish researchers who reviewed six studies involving about 800 patients.

In the studies, participants did aquatic exercise for different lengths of time and numbers of sessions per week. In most of the studies, patient progress was assessed after three months of therapy.

“In people with osteoarthritis of the hip or knee, pain may decrease by one more point on a scale of 0 to 20 with aquatic exercise, and function may improve by three more points on a scale of 0 to 68,” the review authors wrote.

“There is gold-level evidence that for osteoarthritis of the hip or knee, aquatic exercise probably reduces pain and slightly improves function over three months,” they noted. “Based on this, one may consider using aquatic exercise as the first part of a longer exercise program for osteoarthritis patients.”

The review authors weren’t able to find evidence that patients experienced any changes in walking ability or stiffness after aquatic exercise sessions. They said more research is needed to determine whether aquatic exercise offers any long-term benefits for osteoarthritis patients, and the types, duration and frequency of aquatic exercise that may be most effective.

The review is published in The Cochrane Library journal.

Osteoarthritis, the most common form of arthritis, affects about 21 million Americans, according to the Arthritis Foundation. Treatment typically involves a combination of weight control, medication, physical therapy and exercise.

For more information: The Arthritis Foundation.

Try our Olympic Hot Tub Company water workout exercises that are gentle enough for people with joint pain.

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40% Reduction in Soreness After Exercise By Soaking in a Hot Tub After Your Workout!

Get more benefit from your workouts and reduce soreness by soaking in a hot tub after exercising.

Make your life better with the hot water therapy only a hot tub can provide. You really can reduce swelling, manage pain, heal faster, sleep better, and feel happier with regular hot tubbing. After exercising when you’ve stopped sweating and your heart rate is normal, immersion in hot water is said to reduce soreness by 40 percent according to Men’s Health Magazine in an article by Scott Quill published in the January-February issue 2007.  Immersing your body in a hot tub actually decreases swelling by the pressure that the water exerts on one’s body. You can improve your joint health and relieve pain as water immersion lessens the impact of gravity on  painful joints. The water makes you feel lighter and that adds to the relaxation effect. When recovery exercise was combined with water, patients experienced an increased range of motion and decreased levels of pain according to  the authors of a study “Aquatic physical therapy for hip and knee osteoarthritis” published in Physical Therapy, 2007.

A hot tub is far superior to a bath tub for hot water therapy. Why? You can maintain a constant temperature in a hot tub, have space to move around to do isometric exercises and experience added relief with hot water massage provided by the jets. If you take 3 or more baths a week to relieve pain & soreness, you need a hot tub.  Not only will you experience greater relief, your overall cost will be less. It costs less to heat a well-insulated hot tub (on average) than heating 3 bathtubs full of water And, it saves water since hot tubs like Hot Spring Spas need only be drained 3-4 times a year.

Feel sore after a workout? Feeling joint pain? Head to the hot tub! Feel better immediately.

SANUM PER AQUA. Latin for Health through Water.

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