Here’s a letter about Olympic Hot Tub Company’s service and our Service Technician, Ron Gabbard, that made my day! I had a talk with Ron who was the inspiration behind this letter from a very enthusiastic Hot Spring owner. Ron said that …
Here’s the letter and photo from the cruising couple mentioned in the last post on January 31st:
“In May 2009, my husband and I bought a hot tub from Olympia Hot Tub Company in Lacey, WA. During the time we bought our hot tub the …

January 2, 2010
Dear Olympic Hot Tub Company,
We’ve been the proud owners of a Hot Springs Vanguard tub since we moved into our new house over 6 years ago, and have been very happy with both the product and your excellent service. It’s been a trouble-free experience, and …

Start the New Year right with SilkBalance. Here’s an email from Hot Spring Jetsetter owner and SilkBalance user Walt Livingston:
My wife and I just purchased a new Jetsetter hot tub. We are using the Silkbalance water care system …
If it’s time for a new hot tub cover and you’re trying to decide between brands, take a look at the email I received yesterday. There are many “grades” of hot tub covers, but this letter proves the point that quality should be your first …

Squirrels in the hot tub? Hold on to your bird-feeders, everyone, because October is Squirrel Awareness Month! Whether you consider them pet or pest, it’s hard not to be aware of these fuzzy fiends who are most active right now collecting nuts for winter.
There is …

It always makes my day to receive an email from a satisfied owner. Here’s one I received yesterday:
Hello Alice…I would like to express my appreciation to your Service Department. On several occasions I have talked to Dennis (Olympic’s service coordinator) and he has been extremely helpful answering …
Hello One and All,
Just wanted to let you know we used the SilkBalance for the first time March 6th. What an AWESOME product for the spa and our skin. Over the past several months, my skin would break out every time I would use the …
I just received the following email from a happy Hot Spring spa owner. When I met her at a luncheon two weeks ago, she told me how much she loved her hot tub and how much benefit she’d received from soaking. She never misses a day. Now the only time she has to …
It’s always a good thing to start off a Monday with a glowing testimonial. Val Miller, Manager of our Seattle store, forwarded this email she received today. It’s all the more prized because Mr. Johnsen purchased the hot tub sight unseen over the phone! He wrote:
Hi Val,
Thanks so much for all your help with my …