Archive for the 'Customer Raves' Category

Great Hot Tub Service is Defined by Service Technician, Ron

Here’s a letter about Olympic Hot Tub Company’s service and our Service Technician, Ron Gabbard, that made my day! I had a talk with Ron who was the inspiration behind this letter from a very enthusiastic Hot Spring owner. Ron said that …

Posted on February 17th 2010 by Alice

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Hot Tub Saleswoman Watches Customers’ Dog while They Take a Cruise-Part 2

Here’s the letter and photo from the cruising couple mentioned in the last post on January 31st:

“In May 2009, my husband and I bought a hot tub from Olympia Hot Tub Company in Lacey, WA. During the time we bought our hot tub the …

Posted on February 2nd 2010 by Alice

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SilkBalance Revolutionizes Hot Tub Experience for Happy Soaker-No More Playing Chemist; No More Dry Skin-Priceless

January 2, 2010
Dear Olympic Hot Tub Company,
We’ve been the proud owners of a Hot Springs Vanguard tub since we moved into our new house over 6 years ago, and have been very happy with both the product and your excellent service. It’s been a trouble-free experience, and …

Posted on January 4th 2010 by Alice

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Hot Tub Snorkeler Loves SilkBalance in His Hot Tub!

Start the New Year right with SilkBalance. Here’s an email from Hot Spring Jetsetter owner and SilkBalance user Walt Livingston:

My wife and I just purchased a new Jetsetter hot tub. We are using the Silkbalance water care system …

Posted on January 1st 2010 by Alice

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A GOOD HOT TUB COVER MAKES A DIFFERENCE

If it’s time for a new hot tub cover and you’re trying to decide between brands, take a look at the email I received yesterday. There are many “grades” of hot tub covers, but this letter proves the point that quality should be your first …

Posted on December 1st 2009 by Alice

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SQUIRRELS IN THE HOT TUB, OH MY!

Squirrels in the hot tub? Hold on to your bird-feeders, everyone, because October is Squirrel Awareness Month! Whether you consider them pet or pest, it’s hard not to be aware of these fuzzy fiends who are most active right now collecting nuts for winter.

There is …

Posted on October 14th 2009 by Alice

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CUSTOMERS RAVE ABOUT THEIR TIGER RIVER “SUMATRAN” SPA AND OLYMPIC HOT TUB COMPANY’S SERVICE

It always makes my day to receive an email from a satisfied owner.  Here’s one I received yesterday:

Hello Alice…I would like to express my appreciation to your Service Department. On several occasions I have talked to Dennis (Olympic’s service coordinator) and he has been extremely helpful answering …

Posted on October 6th 2009 by Alice

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WANT SOFT SKIN AFTER HOT TUBBING? SilkBalance IS THE WAY TO GO

Hello One and All,
Just wanted to let you know we used the SilkBalance for the first time March 6th.  What an AWESOME product for the spa and our skin. Over the past several months, my skin would break out every time I would use the …

Posted on July 10th 2009 by Alice

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HOT TUB OWNER SAYS SOAKING ENDED HER BACK PAIN-NO MORE PAIN MEDICATION NEEDED FOR A GOOD NIGHT’S SLEEP!

I just received the following email from a happy Hot Spring spa owner. When I met her at a luncheon two weeks ago, she told me how much she loved her hot tub and how much benefit she’d received from soaking. She never misses a day. Now the only time she has to …

Posted on June 30th 2009 by Alice

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HAPPY CUSTOMER RAVES ABOUT OLYMPIC HOT TUB COMPANY’S SERVICE & PROFESSIONALISM

It’s always a good thing to start off a Monday with a glowing testimonial. Val Miller, Manager of our Seattle store, forwarded this email she received today.  It’s all the more prized because Mr. Johnsen purchased the hot tub sight unseen over the phone!  He wrote:

Hi Val,

Thanks so much for all your help with my …

Posted on June 15th 2009 by Alice

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